SMS Terms & Opt-Out
Last updated: July 14, 2026
Plain English Summary
- We text like a real person, not a robot blast - replies to your questions, project updates, and the occasional review request
- Reply STOP at any time and the messages end, no questions asked
- Your number is never sold or shared for marketing
1. Program Description
Built By Duo (operated by Nicholas Ballard and Christine Ballard in Ludowici, Georgia) sends and receives text messages from (912) 800-8181, the same number published on this site. Messages may include:
- Replies to inquiries you send us by text, phone, or through our website
- Service and project updates about your website (previews, launches, changes you requested)
- Billing and account notices
- An occasional request to leave us a Google review after we have done work for you
Message frequency varies with your project activity; for most people this is a handful of messages per month or fewer. We do not send bulk promotional blasts.
2. Opting In
A number enters this program when you text us first, give us your number in a conversation, submit it through a form on this site, or become a client whose project we manage. We text business numbers about the business website work we do; if a message from us is unwelcome, one reply ends it (Section 3).
3. Opting Out
Reply STOP to any message and you will be unsubscribed immediately; you will receive at most one final confirmation message. You can also ask us to stop by email at [email protected] and we will remove your number.
Reply HELP for assistance, or contact us at [email protected] or (912) 800-8181.
4. Fees & Carriers
Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.
5. Privacy
Phone numbers and message content are used only to provide the services described above and are never sold or shared with third parties for their marketing. See our Privacy Policy for the full picture of how we handle your data.
6. Contact
Text or call: (912) 800-8181
Email: [email protected]